Terms of Service

Last Updated: November 13, 2026

Welcome to Elvesso.

These Terms of Service govern your access to and use of the Elvesso website, online store, products, and related services.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website.

1. General Conditions

Elvesso operates an online retail store specializing in apparel and footwear.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not:

• Use our website for fraudulent or unlawful activities.

• Attempt to interfere with website security or functionality.

• Provide false or misleading information.

• Attempt unauthorized access to our website or systems.

• Copy or misuse website content without permission.

• Violate the rights of Elvesso, other customers, or third parties.

We reserve the right to restrict or refuse access to our website when necessary to protect our business, customers, or website operations.

2. Product Information and Descriptions

We make reasonable efforts to display accurate product descriptions, photographs, sizes, colors, materials, and other product details.

Product colors and appearances may vary slightly depending on screen settings, device displays, lighting, and photography conditions.

Customers are responsible for reviewing product descriptions, size charts, and available product information before placing an order.

We do not guarantee that every product will appear exactly the same on every device.

Product availability and descriptions may be updated without prior notice.

3. Pricing and Payment

All prices are displayed in U.S. dollars (USD) unless otherwise stated.

Applicable taxes and shipping charges are calculated and displayed during checkout.

We reserve the right to update product prices, promotional offers, and shipping charges.

Payment must be successfully authorized before an order can be processed.

We may refuse or cancel an order when:

• Payment cannot be verified.

• Billing information is inaccurate.

• Fraudulent or unauthorized activity is suspected.

• A pricing or product listing error has occurred.

• An item is unavailable.

If payment has already been collected for an order that we cancel, the amount paid will be refunded to the original payment method.

4. Orders and Order Acceptance

After placing an order, customers will receive an order confirmation email.

An order confirmation confirms that the order has been received. It does not necessarily mean the order has been accepted for fulfillment.

We reserve the right to review, limit, or cancel orders when necessary for legitimate business or security reasons.

Customers are responsible for providing accurate information, including:

• Full name.

• Billing address.

• Shipping address.

• Apartment or unit number.

• ZIP code.

• Email address.

• Telephone number.

Elvesso is not responsible for delivery problems caused by incorrect or incomplete information supplied by customers.

5. Order Processing and Daily Cut-Off Time

Our daily order cut-off time is 5:00 PM Eastern Time (ET).

Orders placed before 5:00 PM ET on a business day are eligible to enter processing that business day.

Orders placed after 5:00 PM ET will enter processing on the next business day.

Orders placed on Sundays or U.S. public holidays will enter processing on the next business day.

Business days are Monday through Saturday, excluding U.S. public holidays.

Order processing and shipping transit time are separate.

6. Shipping and Delivery

Elvesso provides shipping services to supported destinations within the United States.

Order processing generally takes 1–3 business days, and estimated shipping transit time is 3–7 business days after dispatch.

Delivery estimates are not guaranteed arrival dates.

Shipping fees, available delivery services, and other applicable charges are displayed during checkout.

Delivery may be affected by weather, carrier disruptions, transportation delays, and other circumstances outside our reasonable control.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Customers may request eligible returns within 30 calendar days from the date of delivery.

Clothing must be unworn, unwashed, and in its original condition.

Shoes must only have been tried on indoors on a clean surface and must not show signs of outdoor wear.

Customers must contact our customer service team before shipping returned merchandise.

Our business contact address is not a warehouse or return facility. An authorized return address will be provided after a return request is approved.

Standard return shipping costs are paid by customers. Elvesso covers reasonable return shipping costs for defective, damaged, incorrect, or materially misrepresented products.

Approved refunds are issued to the original payment method.

For complete details, please review our Return and Refund Policy.

8. Intellectual Property

All content on our website, including text, logos, graphics, product photographs, product descriptions, page layouts, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use website content without prior written permission from the rightful owner.

9. Third-Party Services

Our website may use third-party services to support online shopping and store operations.

These services may include:

• Shopify.

• Payment processors.

• Shipping and delivery providers.

• Website analytics services.

• Security and fraud prevention providers.

Third-party services may operate under their own terms, privacy policies, and service conditions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Elvesso shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Nothing in these terms affects consumer rights that cannot be waived under applicable law.

11. Indemnification

You agree to use our website lawfully and comply with these Terms of Service.

To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful use of our website or violation of these terms.

12. Governing Law

These Terms of Service are governed by the laws of the State of New York and applicable federal laws of the United States, without regard to conflict-of-law principles.

Nothing in this section limits consumer protection rights provided by mandatory applicable laws.

13. Changes to These Terms

We may update these Terms of Service when our business practices, website operations, or legal requirements change.

Revised terms will be published on this page with an updated Last Updated date.

Your continued use of our website after revised terms are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

14. Contact Information

For questions regarding these Terms of Service, please contact:

Store Name: Elvesso

Email: Elvesso@vipcareo.com

Phone: +1 718-904-1346

Business Address:
1067 Calhoun Ave # 2, Bronx, New York 10465, United States

Customer Service Hours:

Monday–Saturday: 9:00 AM–5:00 PM Eastern Time (ET)

Sunday and U.S. public holidays: Closed.

Thank you for choosing Elvesso.